Total Anesthesia bills on a fee-for-service basis, which means that we do not work for the hospital, surgery center, or outpatient facility. Our services are not covered in the hospital bill; therefore, our bill to you is based on several factors, including the nature of the surgical procedure, the time involved, and your health status. The medical facility will charge you separately for anesthetic medicines, gases, and use of monitoring and disposable equipment.

As a courtesy, Total Anesthesia will bill your insurance company for professional services rendered associated with your anesthesia care. We participate with many HMO and PPO insurance plans, which means that payment should come directly to us. In the event that we do not participate with your insurance carrier, you will receive a monthly statement showing the status of your account. If you have not received an explanation of benefits from your insurance company within 45 days, you may want to contact your insurance carrier directly to determine the status of your claim. The insurance company may have pended our claim for additional information either from the insured or from another healthcare provider.

Payment Policy

In many cases, there may still be a balance due from you for deductible or co-payment amounts after your insurance has paid our claim. If we have been supplied with information regarding your secondary insurance, we will bill them for any balance due. If you do not have secondary insurance, you will receive a statement for any amount due from you personally. This balance is due upon receipt of our statement.

If you do not have insurance or you cannot afford to pay the balance after insurance in full within 30 days, please contact the billing department to set up a monthly payment arrangement after receiving your first statement. We understand that expenses associated with a surgery can be overwhelming and we are willing to do what we can to accommodate your financial needs.

We accept payment by cash, check, Visa®, American Express and Mastercard®. To pay with a credit card, you may call our office between 8:30am and 4:30pm Monday through Friday to provide us with your number over the phone. To pay by check, please mail your payment to out billing department along with the top portion of your statement.

Please remit to:
P.O. Box 17978
Richmond, Virginia 23226

Or call us at:
804-288-4453

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